Refund policy
We want you to be happy with your purchase. If you are not fully satisfied, you may request a return within [7] days of receiving your order.
To be eligible for a return, the item must be:
- Unused and in the same condition that you received it
- In its original packaging with all accessories included
- Accompanied by proof of purchase (order number or receipt)
The following items cannot be returned:
- Items that have been used or damaged after delivery
- Items returned without prior approval from our team
How to Request a Return
To start a return, contact us at [info@thegulftrends.com] with your order number and the reason for the return. Once approved, we will send you instructions on where to send your item.
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [7โ10] business days. Depending on your bank or card provider, it may take additional time for the refund to appear in your account.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, please contact us within [48 hours] of delivery with photos of the item. We will arrange a free replacement or full refund.
Cancellations
Orders can be cancelled within [24 hours] of placing them, as long as they have not yet been shipped. Once an order has been shipped, it cannot be cancelled but may be eligible for return.
Contact
Email: [info@thegulftrends.com] Phone/WhatsApp: [+13236473072]